Endpoint
Detection & Response
Stop Threats Before They Strike
Cybersecurity isn't just about prevention anymore—it's about assuming attackers will find a way in and being ready to catch them before damage occurs. THINKFLEX Managed Endpoint Detection and Response (EDR) combines advanced threat detection technology with human expertise to monitor your environment around the clock, hunting for threats that slip past traditional defenses and responding rapidly to eliminate them.
Your endpoints. Our 24/7 vigilance.
24/7 Threat Hunting.
Expert Response.
Complete Peace of Mind.
Why Organizations Choose THINKFLEX Managed EDR
Stop Sophisticated Threats
Traditional antivirus misses modern attacks. Behavioral detection catches threats based on what they do, not outdated signature databases.
No Security Team Required
Get enterprise-grade protection without hiring security analysts. Our SOC provides expert monitoring and response as a service.
24/7 Coverage Without Burnout
Continuous monitoring requires shift coverage and on-call rotations. We handle it so your team doesn't have to.
Reduce Alert Fatigue
Security tools are noisy. We validate alerts and deliver only confirmed incidents, eliminating false positive overwhelm.
Faster Response Times
When threats are detected, every minute matters. Our team responds in minutes while attackers are still in early stages.
Cost-Effective Protection
Building an internal SOC costs well over $1M annually. Managed EDR delivers similar capabilities at a fraction of the cost.
Expertise That Scales
Our team monitors threats across thousands of endpoints. Intelligence from one environment strengthens defenses for all clients.
Deployment & Onboarding
Most organizations achieve full protection within one week:
Day 1-2: Consultation, scoping, and deployment planning
Day 3-4: Agent deployment across endpoints
Day 5-6: Baseline establishment and tuning
Day 7: Full monitoring active with SOC coverage
Rapid Implementation
Minimal Impact:
Our agents are designed for seamless operation:
Lightweight resource usage (typically <2% CPU, <200MB RAM)
No performance degradation
Silent deployment options
Automatic updates managed by us
Compatible with existing security tools
Once deployed, we handle everything:
Agent health monitoring
Update and patch management
Detection logic optimization
Threat intelligence integration
Platform maintenance
Performance tuning
Ongoing Management
Your Questions Answered
-
No. Our agents use minimal resources - typically less than 2% CPU and 200MB RAM. Most users never notice them running.
-
We investigate immediately to validate it's real. Once confirmed, we take appropriate action (isolation, remediation) while notifying your team. You receive detailed incident reports with clear next steps.
-
Not at all. You maintain complete administrative access. We monitor and respond to threats, but you control your infrastructure.
-
Average response time is under 5 minutes from detection to initial action. Critical threats like active ransomware trigger immediate isolation - often within seconds.
-
Yes. Managed EDR complements antivirus rather than replacing it. Many organizations run both for layered defense.
-
Perfect—that's exactly who needs managed EDR most. We handle all security monitoring and response. No technical staff required.
-
Our SOC validates every alert before escalating to you. We filter false positives so you only hear about genuine threats.