Terms and Conditions

Last updated: OCTOBER 2025

Welcome to THINKFLEX. By accessing or using our website, services, or materials, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.

1. Overview

THINKFLEX provides virtual CIO, IT management, cybersecurity, and advisory services to business clients. These Terms govern your use of our website (thinkflex.ca) and any related services, documents, or content provided by THINKFLEX, whether delivered digitally or in person.

By using this website or engaging our services, you confirm that you are authorized to act on behalf of your organization and agree to these Terms.

2. Use of Website and Content

The content on this website is provided for general informational purposes only. It may include references to services, products, or third-party platforms. THINKFLEX makes reasonable efforts to ensure accuracy but does not guarantee that all information is complete, current, or error-free.

You agree not to reproduce, distribute, modify, or exploit any material from this website without prior written permission from THINKFLEX.

3. Services and Engagements

Engagements for professional services, including IT strategy, consulting, and cybersecurity solutions, are subject to a separate written agreement or proposal that defines the specific scope, fees, and deliverables. No consulting, advisory, or technical relationship is formed by visiting the website or downloading materials.

All services are provided on a best-effort and good-faith basis. THINKFLEX does not guarantee uninterrupted service, prevention of all cyber incidents, or absolute data protection. Client participation and cooperation are required for successful delivery.

4. Third-Party Tools and Integrations

THINKFLEX may recommend or implement third-party tools such as backup, email protection, or monitoring software. These tools are licensed under their own terms and conditions, and THINKFLEX is not responsible for their independent performance or security practices. Clients remain responsible for maintaining valid licenses and complying with applicable vendor terms.

5. Privacy and Data Protection

Your privacy is important to us. Any personal or business information shared with THINKFLEX is handled in accordance with our [Privacy Policy]. We collect and use data only as necessary to deliver our services, support security, and meet legal or contractual obligations.

THINKFLEX follows industry best practices for data protection but cannot guarantee that electronic communications or storage are completely secure.

6. Intellectual Property

All materials, branding, graphics, and written content on this site are the property of THINKFLEX or its licensors. You may not copy, modify, or distribute our materials without written consent.
You retain ownership of any data, documentation, or intellectual property you supply to THINKFLEX during an engagement.

7. Limitation of Liability

To the fullest extent permitted by law, THINKFLEX, its directors, employees, and contractors shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or services. This includes but is not limited to data loss, downtime, loss of revenue, or damage resulting from third-party systems or security breaches.

If liability is established, it shall not exceed the total amount paid to THINKFLEX for the specific service during the six months preceding the claim.

8. Indemnification

You agree to indemnify and hold harmless THINKFLEX from any claims, losses, or damages arising from your use of our website, breach of these Terms, or misuse of our services.

9. Updates and Revisions

THINKFLEX may update these Terms from time to time. Any changes will be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein. Any disputes shall be resolved in the courts located in Ontario, Canada.

11. Contact Information

For questions regarding these Terms, please contact:
THINKFLEX
Email: [connect@thinkflex.ca]
Website: https://www.thinkflex.ca